Autofixdata Privacy Statement, effective as of July 24, 2023
At Autofixdata, trust is our #1 value. This Privacy Statement describes how Autofixdata collects, uses, shares or otherwise processes information relating to individuals (“Personal Data”) and the rights associated with that processing.
1. Responsible Autofixdata entity
Autofixdata, Inc. and/or its affiliated entities (“Autofixdata, “we”, “us”, or the “Company”) are responsible for the processing of your Personal Data as described in this Privacy Statement, unless specified otherwise, and act as the controller of such Personal Data. A list of Autofixdata’s affiliates can be found in the List of Subsidiaries section of Autofixdata’s most recent Form 10-K, available under the SEC Filings tab by selecting the “Annual Filings” filter on the page located here.
This Privacy Statement does not apply to the extent we process Personal Data in the role of a processor or service provider on behalf of our customers, including where we offer to our customers various products and services through which our customers (or their affiliates): (i) create their own websites and applications running on our platforms; (ii) sell or offer their own products and services; (iii) send electronic communications to others; or (iv) otherwise collect, use, share or process Personal Data via our products and services.
For detailed privacy information related to a Autofixdata customer or a customer affiliate who uses Autofixdata products and services as the controller, please contact our customer directly. We are not responsible for the privacy or data security practices of our customers, which may differ from those explained in this Privacy Statement. For more information, please also see Section 10.3 below.
2. Processing activities covered
This Privacy Statement applies to the processing of Personal Data collected by us when you:
Visit our websites that display or link to this Privacy Statement;
Visit our branded social media pages;
Visit our offices;
Receive communications from us or otherwise communicate with us, including but not limited to emails, phone calls, texts or faxes;
Use our products and services where we act as a controller of your Personal Data;
Register for, attend or take part in our events, webinars, programs, trainings, certifications or contests;
Act as or work for a service provider or supplier to Autofixdata, to the extent Autofixdata acts as a controller with respect to your Personal Data;
Are employed by a customer of our products and services where your information has been shared with us in our capacity as a controller (for example, during the contracting process);
Participate in a Autofixdata community such as that focused on open source development; or
Participate in surveys, research or other similar data collection facilitated by us.
We also host several online marketplaces such as AppExchange, which is an online marketplace for on-demand web applications that run on the Autofixdata platform and that may be provided by us or by third parties (see https://appexchange.Autofixdata.com/), Tableau’s Extension Gallery (https://extensiongallery.tableau.com) which offers connectors and solutions that provide additional functionality for Tableau, such as dashboard extensions, and the Slack App Directory (https://tinyspeck.slack.com/apps), which offers number applications that integrate with Slack. When applications, connectors, extensions or other solutions are provided by us and they link to this Privacy Statement, this Privacy Statement applies. When these offerings are provided by third parties, the privacy statement of the third party applies and this Privacy Statement does not.
Our websites and services may contain links to other websites, applications, platforms and services maintained by third parties. The information practices of these third parties, including the social media platforms that host our branded social media pages, are governed by their privacy statements, which you should review to better understand their privacy practices
In some circumstances, we also collect, or our partners provide us with, publicly available information which may contain Personal Data that you have published or that has been made available online. The way in which our partners collect this is detailed in their own privacy policies, available on their websites.
3. What Personal Data do we collect?
3.1 Personal Data we collect directly from you
The Personal Data we collect directly from you may include identifiers, professional or employment-related information, financial account information, commercial information, visual information, and internet activity information, among others. We may collect such information in the following situations:
| Situations | Categories of Personal Data |
| If you express an interest in obtaining additional information about our services; request customer support (including accessing the Help & Training Portal); use our “Contact Us” or similar features; register to use our websites or to receive communications; sign up for an event, webinar or contest; participate in a program, training, certification or survey; use our products and services; download certain content; or are employed by a customer of our products and services where your information has been shared with us | Contact information, such as your name, job title, company name, address, phone number, email address, username and password, other information you have voluntarily chosen to share |
| If you make purchases via our websites or register for an event or webinar | Contact information, financial and billing information, such as billing name and address, credit card number or bank account information |
| If you attend an event | Attendee badge information which may include name, title, company name, address, country, phone number and email address, image and videoIf you give your explicit consent and only for specified events, your biometric information, such as an image of your facial features for identification purposesDuring the Covid-19 pandemic, this may also include health status, including your temperature, COVID-19-related symptoms, exposure to COVID-19 positive individuals, vaccination status, testing results, and recent travel history |
| If you register with us for a variety of purposes, including joining a community that we host or participating in a program, training or certification | Username, photo, video or other biographical information, such as your occupation, location, social media profiles or usernames, company name, areas of expertise and interests |
| If you interact with our websites or emails | Information about your device and your usage of our websites or emails (such as Internet Protocol (IP) addresses or other identifiers), which may qualify as Personal Data (please see Section 4 below) using cookies, web beacons, or similar technologies |
| If you use and interact with our products and services | Information about your device and your usage of our services through log files and other technologies, some of which may qualify as Personal Data (including Usage Data) (please see Section 4 below) |
| If you communicate with us via a phone call | Information such as your name, voice and any other Personal Data voluntarily share |
| If you visit our offices | Name, email address, phone number, company name, time and date of arrival, image or videoDuring the Covid-19 pandemic, this may also include health status, including your temperature, COVID-19-related symptoms, exposure to COVID-19 positive individuals, vaccination status, testing results, and recent travel history |
| If you voluntarily submit certain information to us, such as filling out a survey, responding to a questionnaire or participating in other forms of research | Information you have provided as part of that request, which may include Personal Data and special categories of Personal Data, to the extent you voluntarily choose to provide it |
| If you are a supplier or service provider to Salesforce (or work for a supplier or service provider) | Contact information, payment and billing information |
3.2 Personal Data we collect from other sources
We also collect information about you from other sources including partners from whom we collect or purchase Personal Data or who provide us with publicly available information which may contain Personal Data. We may combine this information with Personal Data provided by you.
Provision of the services:
The Personal Data we collect to provide our products and services may include information you have made publicly available online (such as when using social media sites) or that is published by third parties and contains information about you (such as news articles). For a select number of services, we collect this Personal Data from partners who may receive this data when you visit or use their services or through the third parties they work with.
In addition, the Personal Data we collect to provide our products and services may include location information from third parties, which helps us offer features like identity management and multi-factor authentication.
Advertising: The Personal Data we collect from other sources for the purposes of tailored advertising includes identifiers, professional or employment-related information, education information, commercial information, visual information, internet activity information, and inferences about preferences and behaviors. We, collect this from third party providers of business contact information, including mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles, LinkedIn URLs and custom profiles for purposes of targeted advertising, delivering relevant email content, event promotion and profiling, determining eligibility and verifying contact information. This helps us update, expand, and analyse our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you.
Additional sources: In addition to the aforementioned, we collect Personal Data from the following sources:
Another individual at your organisation who may provide us with your personal information, which may include Personal Data and special categories of Personal Data, to the extent you consent to providing it and sharing it, for the purposes of obtaining services and assessing our goals related to encouraging diversity within our vendors; and
Platforms such as GitHub to manage code check-ins and pull requests. If you participate in an open-source or community development project, we may associate your code repository username with your community account so we can inform you of program changes that are important to your participation or relate to additional security requirements.
Only where necessary for security purposes, we may collect information that is publicly available online (such as accessible through search engines or public social media sites), as well as images, physical descriptions and other pertinent information necessary to address a credible security threat to our employees, events or premises.
4. What Device and Usage Data do we process?
We use common information-gathering tools, such as tools for collecting data, cookies, web beacons, pixels, and similar technologies to collect information that may contain Personal Data as you navigate our websites, our services, or interact with emails we have sent to you.
4.1 Device and Usage Data
As is true of most websites, we gather certain device information when individual users visit our websites. This information may include identifiers, commercial information, and internet activity information such as IP address (or proxy server information), device and application information, identification numbers and features, location, browser type, plug-ins, integrations, Internet service provider, mobile carrier, the pages and files viewed, searches, referring website, app or ad, operating system, system configuration information, advertising and language preferences, date and time stamps associated with your usage, and frequency of visits to the websites. This information is used for the purposes set out in section 5 of this Privacy Statement below.
In addition, we gather certain information as part of your use of our products and services (“Usage Data”). This information may include: (i) identifiers, such as user ID, organization ID, username, email address and user type; (ii) commercial information; and (iii) internet activity information such as IP address (or proxy server), mobile device number, device and application identification numbers, location, language, browser type, Internet service provider or mobile carrier, user interactions such as the pages and files viewed, website and webpage interactions including searches and other actions you take, operating system type and version, system configuration information, date and time stamps associated with your usage and details of which of our products and product versions you are using. This information is used for the purposes set out in detail in section 5 of this Privacy Statement below. In addition, we may use aggregated Usage Data for other internal business purposes, such as to identify additional customer opportunities and to ensure that we are meeting the demands of our customers and their users. Please note that this Usage Data is primarily used to identify the uniqueness of each user logging on (as opposed to specific individuals), apart from where it is strictly required to identify an individual for security purposes or as required as part of our provision of the services to our customers. For more information regarding Tableau specifically, please see here and here. When data is used for controller purposes, Slack may refer to the aforementioned categories of personal data as Other Information within Slack’s websites.
4.2 Cookies, web beacons and other tracking technologies on our website and in email communications
We use technologies such as web beacons, pixels, tags, and JavaScript, alone or in conjunction with cookies, to gather information about the use of our websites and how people interact with our emails.
When you visit our websites, we, or an authorised third party, may place a cookie on your device that collects information, including Personal Data, about your online activities over time and across different sites. Cookies allow us to track use, infer browsing preferences, and improve and customise your browsing experience.
We use both session-based and persistent cookies on our websites. Session-based cookies exist only during a single session and disappear from your device when you close your browser or turn off the device. Persistent cookies remain on your device after you close your browser or turn your device off. To change your cookie settings and preferences for one of our websites, click the Cookie Preferences link in the footer of the page. You can also control the use of cookies on your device, but choosing to disable cookies on your device may limit your ability to use some features on our websites and services.
We also use web beacons and pixels on our websites and in emails. For example, we may place a pixel in a marketing email that notifies us when you click on a link in the email. We use these technologies to operate and improve our websites and marketing emails. – please see more details in the “Advertising Cookies” row in the table below. For instructions on how to unsubscribe from our marketing emails, please see Section 10.4 below.
